(205) 946-2150
Tuscaloosa, Alabama
Hoover, Alabama
Legal
Privacy Policy
How The Coley Agency collects, uses, and protects your personal information. We are committed to keeping the details you share with us secure and private.
Your personal information is protected and never sold.
PRIVACY POLICY
Effective Date: August, 2026
GMJ Enterprises LLC, doing business as The Coley Agency ("The Coley Agency," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to thecoleyagency.com and to any communications you have with us by phone, email, or text message.
Information We Collect
Information you give us. When you submit our quote request form, call our office, email us, or text us, we may collect your name, phone number, email address, mailing address, current insurance carrier, the types of insurance you are interested in, your preferred time to be contacted, and any other details you choose to share with us.
Information needed to quote or service a policy. To prepare an accurate quote or service an existing policy, we may collect additional information such as your date of birth, driver's license number, vehicle information, property information, prior claims and coverage history, and other underwriting information. Where required, this may include information obtained from consumer reporting agencies, motor vehicle records, and insurance carriers, with your authorization.
Information collected automatically. When you visit our website, we may automatically collect your IP address, browser type, device type, pages viewed, and the date and time of your visit through cookies and similar technologies. You can disable cookies in your browser settings, though some parts of the site may not function properly if you do.
How We Use Your Information
We use the information we collect to:
Respond to your quote request and prepare insurance quotes
Contact you by phone, email, or text message about your request
Schedule and confirm consultations and appointments
Submit applications to and communicate with insurance carriers on your behalf
Service your policy, including renewals, changes, billing questions, and claims support
Send you information about insurance products and services that may be relevant to you
Comply with applicable insurance laws, regulations, and licensing requirements
Maintain the security and proper functioning of our website and systems
How We Share Your Information
We may share your information with:
Insurance carriers and underwriters, in order to obtain quotes, submit applications, and service policies on your behalf
Service providers who perform functions on our behalf, such as our customer relationship management platform, scheduling tools, email and text messaging providers, and website hosting. These providers are permitted to use your information only to perform services for us.
Consumer reporting agencies and data providers, where necessary and permitted to obtain underwriting information such as driving records, claims history, or credit-based insurance scores
Legal and regulatory authorities, when required by law, subpoena, court order, or to protect our legal rights
We do not sell your personal information.
SMS and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
All other categories of information described in this policy may be shared as set out above, but mobile opt-in data and consent are excluded from all such sharing.
We only send text messages to individuals who have expressly opted in, either by checking the SMS consent box on our website form or by providing verbal consent to a member of our team. Consent to receive text messages is never a condition of purchasing any product or service. You may opt out at any time by replying STOP to any message from us. For details, see our SMS Terms and Conditions.
Your Choices
You may:
Opt out of text messages by replying STOP to any message we send
Opt out of marketing emails by using the unsubscribe link in any email
Request access to, correction of, or deletion of the personal information we hold about you, subject to our legal and regulatory recordkeeping obligations
Ask us not to call you by telling us during any call or by contacting us using the details below
To make any of these requests, contact us at [email protected] or (205) 946-2150.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Retention
We retain personal information for as long as needed to provide our services and to meet the recordkeeping requirements that apply to licensed insurance agencies in Alabama and Mississippi, and for as long as otherwise required by law.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-Party Links
Our website contains links to third-party sites, including insurance carrier websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated Effective Date. Your continued use of our website or services after we post changes constitutes acceptance of the updated policy.
Contact Us
GMJ Enterprises LLC dba The Coley Agency
1529 CARRIAGE LN E, TUSCALOOSA, ALABAMA, 35404
Phone: (205) 946-2150
Email: [email protected]
FAQ
Insurance You Can Count On
1. What types of insurance does The Coley Agency offer?
We offer a wide range of insurance products including Home, Auto, Life, Business, Renters, Condo, Boat, Motorcycle, and ATV insurance.
2. Are your insurance plans customizable?
Absolutely. We understand everyone’s needs are different. That’s why we offer flexible coverage options tailored to your personal or business requirements.
3. What areas do you serve?
We proudly serve residents and businesses in Tuscaloosa and Hoover, Alabama, as well as surrounding areas. We are licensed to provide insurance in both Alabama and Mississippi.
4. Why should I choose The Coley Agency over other insurance providers?
Since 2018, Michele Coley and our dedicated team have helped clients save on premiums while protecting what matters most. We offer competitive pricing, tailored coverage, and personalized service.
5. How do I get a quote?
You can request a FREE quote by filling out our online form. Just provide:
• Name
• Phone Number
• Email Address
• Current Insurance Carrier
• Insurance Type
Or simply call us at (205) 946-2150 to speak with an agent directly.
6. Do I need to already have insurance to work with you?
Not at all. Whether you’re looking for new coverage or want to compare with your current provider, we’re here to help you find the right fit.
7. What makes your pricing competitive?
We partner with multiple top-rated insurance providers, which allows us to compare and offer the most cost-effective policies without sacrificing coverage.
8. Do you offer coverage for recreational vehicles and watercraft?
Yes! We provide specialized policies for boats, motorcycles, and ATVs to ensure your adventures are protected on the road, water, or trail.
Contact The Coley Agency for Expert Insurance Assistance
The Coley Agency is an Alabama based Insurance Company. We are a leading provider of insurance services to Tuscaloosa, AL, Hoover, AL and the surrounding areas.
The Coley Agency is a d/b/a of GMJ Enterprises LLC.
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Licensed in Alabama & Mississippi. Serving Tuscaloosa, AL; Northport, AL; Cottondale, AL; Holt, AL; Vance, AL; Moundville, AL; Brookwood, AL; Coker, AL; Lake View, AL; Duncanville, AL and More!
© The Coley Agency. 2026. All Rights Reserved.